Keep an eye on your finances with our quick and easy online account alerts
Managing your accounts is easy with online account alerts. Available to any online or mobile banking user, account alerts can help guard against fraudulent charges, costly accounting errors or even overdraft fees. These customizable notices can be set up with any account and can provide you with a variety of reminders, ranging from low-balance alerts to large withdrawal notices. Alerts are then sent to you via email whenever an event is triggered.
Below is a listing of the different account alerts that can be set up:
- A Reminder Alert
- ACH Return Available
- ACH Whitelist Alert
- Any Account Activity Alert
- Available Balance Below Limit
- Available Balance Daily Snapshot
- Card Alert
- Current Balance Above Limit
- Current Balance Below Limit
- Insufficient Funds Charge Alert
- Large Check Cleared Alert
- Large Debit Card Purchase Posted
- Large Electronic Check Posted
- Large Electronic Deposit Posted
- Large Withdrawal Posted
- Secure Message Alert
- Specific Check Cleared
Signing Up For Online Account Alerts is Easy.
|Log in to either the desktop version of online banking or the mobile app (shown here). At the Account Summary screen click on the avatar in the top right hand corner.
|Click on the "Banking Services" option
|Choose "Manage My Alerts"
|Select "My Alerts"
|Read through the "Important Information" and then scroll down — selecting the alerts that you would like sent to your email or mobile phone. When satisfied, click the "Add Subscription" button. The illustration demonstrates adding a daily account balance snapshot.
|You will be directed to one last screen, which will enable you to choose the accounts you'd like monitored, set the frequency of notifications and designate which devices you would like to receive the notices. Please note that you must verify your email address to ensure accurate delivery. If it is listed incorrectly, you have the option of clicking the add/edit link and updating your contact information. When satisfied, click the "Submit" button to complete the process.
If you have any questions about setting up online account alerts, don't hesitate to call Customer Support at (978) 573-1300 (during regular business hours) or stop in at any of our branch locations.