Going somewhere?
Well don’t forget about your debit card.
Whether you're heading out on vacation, travelling for business or riding out the winter at a vacation property, being able to use your North Shore Bank Debit MasterCard® is a pretty big priority. As a result, always let us know when you're leaving the area by setting up a Travel Notification through the online or mobile banking platforms. This will help you minimize any embarrassing usage problems while you're away. It's fast, easy and can be turned off at any point if your travel plans change.
Please remember that if you are entering your card information on a weekend or after business hours your request will be processed on the next business day. As always, it is a good practice to bring along a secondary payment source, for instance a
North Shore Bank credit card . . . subtle, huh?
Check it out below.
Step #1
Log in to the desktop version of Online Banking and click on "Services Center" tab on the top menu bar.
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #2
Under the Electronic Services section, choose the "Notify NSB of My Travel Plans" option.
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #3
Complete each section of the form — including where you'll be located — and click "Submit."
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #1
Log in to the mobile banking app and click the mobile menu in the upper right hand corner of the screen.
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #2
Click on the "Mobile Services" link.
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #3
Click on the "Secure Forms" link.
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #4
Choose the "Travel Notification option.
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Step #5
Complete the form and click "Submit."
TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►
Of course if you're not an online banking user, don’t hesitate to reach out to your
nearest NSB branch or call Customer Support at (978) 573-1300 (during normal business hours).
For important tips about safeguarding your debit or ATM cards, make sure to check out our
Security Center — it contains lots of great resources and suggestions for both online and offline security.