Privacy Policy

For a printer-friendly version of our Privacy Notice, click here.

Revised — August 2019

FACTS

WHAT DOES NORTH SHORE BANK DO
WITH YOUR PERSONAL INFORMATION

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and employment information
  • Payment history and transaction or loss history

When you are no longer our customer, we continue to share your information as described in this notice

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons North Shore Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does North Shore Bank share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES NO

For our marketing purposes — to offer our products and services to you

YES NO

For joint marketing with other financial companies

Yes NO

For our affiliates’ everyday business purposes — information about your transactions and experiences

NO We Don't Share

For our affiliates’ everyday business purposes — information about your creditworthiness

NO We Don't Share

For nonaffiliates' to market to you

NO We Don't Share

Questions?

Call 877-712-7000

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Who we are

Who is providing this notice?

North Shore Bank

What we do

How does North Shore Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We are committed to the security of your financial and personal information.

How does North Shore Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Seek advice about your investments or tell us about your    investment or retirement earnings
  • Apply for a loan

We also collect your personal information from others, such ascredit bureaus, affiliates, or other companies

Why can’t I limit all sharing?

Federal laws give you the right to limit only

  • Sharing for affiliates’ everyday business purposes — information about your creditworthiness.
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • North Shore Bank has affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • North Shore Bank does not share with nonaffiliates so they can market to you

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include investment companies

Other important information

North Shore Bank has established standards and practices to ensure compliance with the provisions of M.G.L. c.93H relative to the safeguarding of personal information contained in both paper and electronic records for residents of the Commonwealth of Massachusetts and recognizes similar privacy standards in affiliated states for which their customers reside.