North Shore Bank

Fingerprint Login

Graphic for North Shore Bank fingerprint login

Say “buh bye” to mobile banking
login problems.

Our one-touch mobile banking authentication is super-easy to use. All you need is fingerprint-enabled smartphone and you’ll be good-to-go. This optional sign-in method is available for both iOS and Android devices. As long as you’re using the most up-to-date version of the NSB app, the next time you sign in to mobile banking you’ll receive an activation prompt alerting you that the service is now available. Simply follow the instructions below to register your phone — or of course continue to login using the normal User-ID/Password protocol.  It’s your call.

To activate use the following steps:

Step #1
Fingerprint access must be enabled on your device before you begin the process. If it is not, you must first register your device in the Settings tab of your mobile phone. Once completed, then log in to the NSB Mobile Banking app and click the mobile menu in the upper right hand corner of the screen

TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►


Step #2
Click on the "Mobile Services" link.

TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►


Step #3
Choose the "Manage Fingerprint" option.

TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►


Step #4
Click "Fingerprint Enrollment."

TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►


Step #5
Complete the form and validate your User ID and Password. Click the enroll button to finish the registration.

TO ILLUSTRATE, CLICK ON THE THUMBNAIL ►

For additional information, as well as helpful tips and troubleshooting suggestions, check out our Frequently Asked Questions for our Fingerprint Login service.. 

If you still have questions, call Customer Support at (978) 573-1300 (during normal operating hours) or of course stop in at any of our branches to discuss Mobile Bank (or anything else for that matter).