Fingerprint access must be enabled on your device before you begin the process. If it is not, you must first register your device in the Settings tab of your mobile phone. Once your phone is registered, simply follow the steps illustrated in the adjacent clip.
For additional information, as well as helpful tips and troubleshooting suggestions, check out our Frequently Asked Questions
for our Fingerprint Login service.
If you still have questions, call Customer Support at (978) 573-1300 (during regular operating hours) or of course stop in at any of our branches
to discuss Mobile Banking (or anything else for that matter).
*To download our Smartphone Apps your phone must have internet access. North Shore Bank does not charge a fee for this service but message and data rates may apply. Check with your wireless provider for details. Fees associated with opt-in services are not included in the base online banking or mobile web package.