*IMPORTANT ACTIVATION UPDATE
North Shore Bank has become aware of an issue that may be affecting some card activations made through the toll-free number found on the sticker on the front of the card. The Bank is currently working with our vendor to remedy this issue as quickly as possible, but until further notice it is recommended that cards should be activated at an ATM by performing a transaction.
We apologize for any inconvenience that this may cause.
Your new debit card will be packing some muscle.
In the coming weeks we’ll be sending you a new and improved Debit MasterCard®, which will include an embedded microchip (to the right . . . pretty sweet, huh?). This microchip, or “EMV,” will provide you with an additional level of security when your card is used with chip readers at retail establishments, thereby reducing your risk of fraud. When not used with a chip reader, it will still function in the same manner as your old card and can still be swiped using the magnetic strip on the back. Of course you can also continue to use it online by simply entering your card number from the front.
What you'll need to know
- For security purposes your card will be delivered in a plain, unbranded envelope with only the North Shore Bank return address — 32 Main Street, Peabody. If we have your email address on file, we will send you notification one week prior to the actual card mailing date.
- Activate the card immediately by conducting a transaction at any ATM using your existing Personal Identification Number (PIN).
Your current North Shore Bank card will no longer work after May 31st. To insure continued access, your new EMV card must be activated by that date.
- Make sure to update your card information with any companies with whom you’ve established an automatic payment, for instance your monthly gym membership, any subscription services like Netflix, E-Z Pass or other similar payees.
- To use your card at EMV-enabled retailers, just follow these step-by-step instructions.
- For more information, check out our EMV Debit MasterCard® Q & A.
If you do not receive your card by April 15, 2017, please call