North Shore Bank

Voice Banking

With North Shore Bank’s free Voice Banking, you can access your accounts anytime from the comfort of, well, anywhere in the world there's a telephone. In minutes, you can conduct your personal banking and business banking and perform a variety of different functions.

  • Savings, checking and mortgage balances
  • Information about Certificates of Deposit
  • Find the amount of your next payment
  • Get current interest rates
  • Transfer funds between accounts

Just call toll-free at (877) 713-7000. The first time you access the system you will be prompted to enter a temporary pin code — the last four digits of your Social Security Number — you will then be required to change your password.

Below is a quick reference guide for the most common functions and their corresponding telephone keypad strokes.

Main Menu

Activity

Keypad Stroke

  Access your account

Press #1

  Current branch hours

Press #2

  Current interest rate information

Press #3

  Report a lost or stolen ATM, Debit or Credit Card

Press #4

  Transfer to Customer Support (during normal banking hours)

Press #0

Account Access Menu

Activity

Keypad Stroke

  Account Inquiry

Press #1

  Perform a transaction

Press #2

  Change your PIN Code

Press #3

  Transfer to Customer Support (during normal banking hours)

Press #0

  Return to the Main Menu

Press  *

For more information, call us at (877) 712-7000 (during our normal operating hours), or drop by one of our convenient locations.