Voice Banking

With North Shore Bank’s free Voice Banking, you can access your accounts anytime from the comfort of, well, anywhere in the world there's a telephone. In minutes, you can conduct your personal banking and business banking and perform a variety of different functions.

  • Savings, checking and mortgage balances
  • Information about Certificates of Deposit
  • Find the amount of your next payment
  • Transfer funds between accounts

Just call toll-free at (877) 713-7000. The first time you access the system you will be prompted to enter a temporary pin code — the last four digits of your Social Security Number — you will then be required to change your password.

Below is a quick reference guide for the most common functions and their corresponding telephone keypad strokes.

Main Menu

Activity Keypad Stroke
Access your account Press #1
Current branch hours Press #2

Account Access Menu

Activity Keypad Stroke
Account Inquiry Press #1
Perform a transaction Press #2
Change your PIN Code Press #3
Transfer to Customer Support (during normal banking hours) Press #0
Return to the Main Menu Press  *
For more information, call Customer Support at (978) 573-1300 (during our normal operating hours), or drop by one of our branch locations.