Kevin M. Tierney, Sr., Chief Executive Officer of North Shore Bank, announced the hiring of Gary Long as the bank’s new Assistant Vice President and Collections Officer. In his new position, Long will be responsible for direction and oversight of North Shore Bank’s entire collections operation, including prioritizing collection activities in order to exceed customer expectations, developing strategies to reduce delinquency and credit loss levels and improving internal processes.
Long has more than 15 years of experience in the financial services industry. He brings to North Shore Bank an extensive expertise in maximizing recoveries and implementing new collection strategies and best practices based on market dynamics and industry trends.
Kathryn Carty, Senior Vice President and Operations Officer, said of Long's hiring:
We are pleased to announce the addition of Gary to our team.” She continued, “With his strong financial background and management skills we know his insight and contribution will benefit our customers and the bank.
Prior to joining North Shore Bank, Gary Long worked for Cambridge Savings Bank as a Senior Collector and currently holds the position of past president of the New England Adjustment Managers Association and sits on their Executive Board of Directors.